Terms & Conditions

By registering or using our site, you agree and accept the terms and conditions detailed below. We kindly ask that you read carefully the T&Cs and our privacy policy listed on this website. We reserve the right to amend these at any time.

About Us

We are Alderney Marketing Service Ltd, a company registered in Guernsey in the Channel Islands with company number 1972 and have our registered office is at Inchalla, Le Val, St Anne’s, Alderney, Channel Islands GY9 3UL

Your Participation

Our service is for users who are 18-years-old or over. It is your responsibility to NOT use the site if you are underage.
You may not use our service if it would be unlawful to do so in the country where you are situated. It is your responsibility to know the local legislation.
Newsletter
By subscribing to our newsletter, you agree to receive occasional marketing communications from us which you can opt out of.

The frequency and contents of the email newsletter will be confirmed when the newsletter distribution commences, and all emails will provide an opt-out/unsubscribe option if this is not of interest.

We reserve the right to start and finish the newsletter as and when we desire, at any time and without notice. No liability shall occur from the newsletter.

While we will do our best to ensure the correctness and accuracy of the newsletter at all times, circumstances as well as human error may lead to occasional errors or the provision of out of date information.

By subscribing to our newsletter, you agree with your email address and any future information we collect with your permission may be used to provide you with the best possible service by this site and others within our group. We will follow the standard procedures in the UK Data Protection Act to keep your information secure. We will never share your information with third parties without your prior authorisation.

We reserve the right to suspend or cancel any individual’s newsletter subscription without providing a reason or notice.

Prizes

We (or selected third parties) may include competitions, promotions or other offers on our service. Each shall be subject to its own exclusive terms and may not be available in all jurisdictions or for all customers.

Bonus Information

We do not control the bonus offers detailed on this site and therefore cannot take any responsibility for the accuracy, timeliness, performance, completeness and suitability of the information and materials found on this site. We strive to keep information up-to-date and to check accuracy. Information on the site may be subjective, represent a personal viewpoint and could be subject to human error; therefore we advise you to check details carefully on the operators websites when you are redirected and before you make a deposit.

External links

We are an affiliate site and, therefore, we have a large number of external links (links to other websites). However, please understand that we do not accept responsibility as we have no control over the content of those links, even though they are directly accessible from our pages. We do not accept any responsibility for the content that is featured on the site to which you will be redirected. We do not have any direct access to that content and no ability to alter any of the information that is present on those sites. Those third parties may collect data or solicit personal information from you. We are not responsible for the collection, use or disclosure of any information those services may collect. Accessing any other service, website or app from our service is at your own risk and we accept no responsibility for what happens then.

Complaints Against Casino and Gambling Operators

We are not liable for any form of complaints that you may have with the operators listed on this site. We also would not handle or be a party to any type of complaint against operators. If you have any issues or complaints, these need to be resolved directly with the operators, and we would advise you to contact their customer service teams directly.

Responsible Gaming, Social Responsibility & Player Safety

We aim to offer the best service, which enables all players to fully experience an impeccable product which our user-friendly site has to offer. We do not offer gambling services, we are a marketing agency, but we want your gaming experience to be truly positive. We offer a gateway to a hugely comprehensive range of sporting and casino bonuses, as well as tips and news, which mean more online entertainment for our readers. However, we understand that sometimes gambling may stop being a fun recreational activity and may turn into an issue that interferes with a person’s life.

We are dedicated to being a safe, fair and reliable site totally committed to Responsible Gambling, Social Responsibility & Player Safety. We do recognise that gambling can sometimes be a challenge for players.

Self-Evaluation is a set of simple steps and questions that you have to answer honestly.
You can then assess and decide for yourself if you are gambling within your means and control or if you would be of benefit by seeking professional help to control or even stop your gambling activity.:

  1. Have you taken time off work or your studies because of gambling?
  2. Is gambling affecting your personal relationships (family, friends)?
  3. Have you prioritised financing your gambling over financial responsibilities to your family?
  4. Is gambling affecting your own health (problems with sleeping, self-neglect, isolation, depression, stress, behavioural difficulties)?
  5. Have you felt remorse or regret after playing, or felt the need to go back to playing as soon as possible in order to win more money/make up your losses?
  6. Have you played to repay debts or to make up a financial deficit?
  7. Have you played beyond the financial and time limits that you had set for yourself?
  8. Have you borrowed or sold something to finance your gambling?
  9. Have you lied to your friends and family about your gambling?
  10. Have you considered acting illegally in order to finance your gambling?

If you have answered “yes” to any of the questions above, we advise you to consider your gambling and/or contacting a help organization.

If you or anyone you know has a gambling problem, we strongly recommend to seek advice from organizations dedicated to help:

Gamblers Anonymous
Website: www.gamblersanonymous.org

Gambling Therapy
Website: www.gamblingtherapy.org

GAMSTOP
Website: https://www.gamstop.co.uk/

Privacy Policy & Cookie Policy

1. Contact Us
When you register with BetGold the data controller is .
Address: Alderney Marketing Service Ltd, Inchalla, Le Val, St Anne’s, Alderney, Channel Islands, GY9 3UL
Email: contact@betgold.com

2. Privacy Ethos
We follow appropriate data protection legislation and the principles underlining those laws:
lawfulness, fairness and utmost transparency
Storage limitation
Accountability
Purpose limitation
Data minimisation
Seamless accuracy

3. Why we collect personal information

We are required to process your personal information in order for us to offer you our services and products. As a matter of course, we will only ever ask you for the minimum amount of information possible that we need and we will only ever use it legally.

We use your information to:
Help you create, operate and manage your personal profile, allowing you to access our suite of products.
Manage promotions, rewards and loyalty schemes.
Protection of your personal profile, information and account.
Provide ongoing customer support.
Business service updates.
Analyse user behaviours with the aim of continual business improvement.

We process a small amount of information about every individual and unique visitor who accesses our products or services. We do so to increase our understanding of the individuals who visit our websites. It also helps us identify where there are security issues or technical issues for visitors to our site. We do this by using both in-house and third-party programmes. We also use functionality cookies.

When we process this information, it is in the necessary and legitimate interests of the site to ensure that we always provide a secure and smooth experience and journey for our customers. It is of fundamental importance that we protect the product, services and our customers from abuse that could adversely affect the usage of the product and services offered by us.

Only where we have your consent, we may contact you with the latest news, relevant promotions and bonus offerings. We will only ever contact you for these reasons if we have your prior consent to do so.

When you visit our services and products, we use cookies and pixels to gather some information on your preferred channels that we may advertise on. This is to keep you up to date with product development, promotions and bonus offerings. The information is held for us for a limited amount of time. This information is always deleted once this time period expires. You are free to block and delete cookies using settings in your web browser. This may, however, negatively impact your experience when using our products and services.

We will never ask you to provide any sensitive personal information. For example, we will never ask about your health, your race or ethnicity.

4. Where we get your information from

The information we hold about you, the customer, is almost certainly information that you provide to us. However, on occasions, we may also get information regarding you from other sources.

5. Who we share your information with

We may need to share your information with recipients who are independent of us in order to provide our services and products. When we conduct any information sharing with third parties we always ensure that there is an appropriate and robust contract in place. In addition, we ensure that information being shared is transferred in a highly secure way and we only share information that is absolutely necessary. We will never, under any circumstances, sell your information to any other parties.

The third parties we work with include:

Analytics services
Website performance and security systems
Marketing and advertising companies
Communications platform providers
Social media platforms
Game providers
Agencies, regulators and licensing supervisory authorities.

We will always ensure that the organisation requesting the information has a sound legal basis to do so and will only share the minimum amount of information required. We will also share your personal information with law enforcement, regulators and licensing supervisory authorities where we believe a criminal act has been or may be committed.

6. How long do we keep your information

We will need to keep your account information for up to 5 years after you close your account. When you close your account with us, the account is marked as “closed” and the information kept securely until the retention period is over. We then securely destroy this information.

7. Your rights around your information

You have a number of rights that you can exercise when it comes to your information. These rights include:

Having access to the information that we hold about you
Being able to rectify information we have about you that is incorrect
In very limited circumstances, having your information deleted
In some circumstances, have the use of your information restricted or “paused”

Have your information provided to you in a digital format and where possible transferred to another organisation
If you would like to exercise any of these rights, you should email our Customer Service Team on contact@betgold.com from your registered email address and provide

Your full name
Contact details
Your username
Full details of your request

8. Withdrawing your consent

Where we rely on your consent to process your information you always have the option to withdraw this consent at any time.

We rely on your consent to keep in touch with you to tell you about our news, promotions and bonus offerings. We only ever send marketing messages to you if you have given us your explicit consent to receive such messages. We collect this consent as part of the registration process, but you can control the channels that we contact you on and whether we contact you at all through your settings when you are logged into your account. These settings can be accessed and changed at any time. In any message that we send you there will also be a way for you to “unsubscribe” or “opt-out”.

Even if you do not consent to marketing messages, you may still receive the ad-hoc service emails from us. These messages are so that we can inform you of changes to Terms and Conditions, Privacy Policy, any other important policy or anything that may impact the service or products we are able to provide to you.

9. Changes to this privacy notice

We will review and update this privacy notice anytime there is a significant change to how we are using personal information and at least annually.

If we make any changes to the privacy notice we will summarise these changes below. We may also contact you to notify you of any significant changes if we think this is necessary.

This privacy notice was created and published by Alderney Marketing Services Ltd.

10. Translations of this privacy notice

We have translated our privacy notice from English into the official languages of the countries that we provide our services to. We have done this to ensure that all of our customers are clear about how we use personal information.

If there are any conflicts or inconsistencies between the translated versions of this privacy notice, the English version will prevail.